Oh, Google. I had an article planned for a different topic, but that was before Google decided to do possibly the most Google thing imaginable – right on the heels of me criticizing their frustrating automated systems. A few people alerted me to a very strange issue – on February 8 (and likely even before … [Read more…]
I have 180 incredible small business and nonprofit clients as of this writing. When you have as many clients as I do, and you’ve been doing this as long as I have, see things. More importantly, you see recurring things. One thing in particular I’ve noticed lately is a very strange proliferation of what I can … [Read more…]
Why did you sign up for Facebook, or Instagram, or if you’re cool enough, perhaps even TikTok? It seems like a very straightforward question. Social media is designed for people to connect with one another. This is something that I think should be obvious to everyone regardless of your standpoint: User, creator, business owner, marketer, … [Read more…]
There’s a very strange issue going on with Google My Business that’s only gotten worse over time. I first started noticing it early in 2024 and it now seems to be happening with worrying frequency of every Google Places listing that I manage (and with 175 customers that’s a very long list). Google My Business … [Read more…]
I’ve found myself unwittingly transformed into something of a watchdog – as my number of active clients has grown I’ve become more acutely aware of the staggering number of scams that target small businesses and nonprofits on a daily basis. This case is a trickier example because rather than a really obvious phishing E-mail riddled … [Read more…]
Google is a big company – a very, very big company. It has near-total market dominance as a search engine, operates 70% of the smartphone market through Android, and stretches across the entire world. It’s very likely that Google is involved in your life in some capacity whether that’s using a simple Gmail address, your company … [Read more…]
I get this question a lot – the issue of what’s appropriate to do when asking for Google reviews. In a worst case scenario I get this question when someone’s had their reviews flagged by Google and they have to start over from scratch for violating terms and conditions. I know it’s a meme to … [Read more…]